How To

Receive outgoing fax confirmations via callback to a web application

You can select to receive fax status notifications directly to your system by using the Outgoing Web Feedback function.

Understanding InterFAX outbound fax transmission confirmation formats

When you send faxes through the InterFAX email-to-fax service, you may choose to receive confirmations. You can select to receive confirmations on success of a transaction, on failure, always, o

How to use InterFAX for time-sensitive applications

One of the most popular applications for Interfax is in time-sensitive order processing applications, such as restaurant and take-away ordering.

How to enhance privacy when faxing through InterFAX (for HIPAA and other purposes)

Some users - such as US healthcare entities who are required to abide by HIPAA guidelines, and financial institutions worldwide - have enhanced privacy requirements from messaging providers, such as I

Enabling Encryption for Outbound Faxes

InterFAX is a secure email-to-fax service, supporting SSL access, strong encryption and HIPAA compliance.

Enabling Encryption for Fax Confirmations

InterFAX is a secure fax-to-email service, supporting SSL access, strong encryption and HIPAA compliance.

Enabling Encryption for Inbound Faxes

InterFAX is an enterprise-grade fax-to-email service, providing secure faxing with strong encryption, SSL access and HIPAA compliance.

Set Interfax to automatically re-purchase prepaid cards

When an Interfax prepaid card is used up, no further faxes can be sent until a new card is purchased. Attempting to send a fax after depletion of one card and before purchase of another card res

How to run a fax broadcast with InterFAX

In any fax broadcast, two ingredients are required: (a.) a document to be broadcast, and (b.) a list of recipients.

Fax Number Examples and Format - International, Long-Distance and Local

The Internet fax service from InterFAX lets you send a fax from email programs without having to install a fax modem or any fax server.

Receive incoming faxes via callback to a web application

You can select to receive inbound fax notifications directly to your system by using the Incoming Web Feedback function. When this feature is set, InterFAX sends inbound fax notifications to a web application that you set up. Your web application should be capable of accepting either an HTTP POST call or a XML Web Service (SOAP) call.

You can also set the system to send you feedback notifications on outbound faxes. For more information, please read the outbound callback documentation.

To use the Incoming Web Feedback function, perform these setup steps:

Fax from SAP R/3 Fax and Paging/SMS Interface

SAP's Fax and Paging/SMS interface [documentation, local cache] allows very simple access to faxing over the InterFAX email-to-fax service.

How to add a service to a user in a prepaid account

Note: Adding a service is available only to primary users in an account. To add a service to a user in your account, login to your account and go to "Account Management -> Users". A list of all users in your account is displayed:

Problem: "The Internet Fax Service Requires MS Outlook 2003"

If you get the following popup notification when attempting to send a fax from Office 2003, scroll down to see the solution.

The problem is that even though you may have Outlook 2003 installed and even though you have activated it to work with InterFAX, Outlook is not configured as your default email program.

Here's how to turn Outlook into your default email program:

Workaround for importing InterFAX security certificate into Microsoft Outlook

Nov 2004: It has been brought to our attention that some Interfax clients are experiencing problems importing the Interfax security certificate into Microsoft Outlook (Outlook Express does not reportedly exhibit this behavior). Importing the certificate is only necessary if encrypting emails sent to the Interfax email-to-fax service.

Please follow these steps to work around this problem:

I. Request an Interfax Certificate

This page explains how to do it.