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Help, Support & Documentation

Getting Started Getting Started

  • Sending your first fax with InterFAX
  • Send a Fax from Microsoft Office
  • How to Fax from Google Docs
  • Web Fax Form
  • Receiving Your First Fax with InterFAX
  • Mail Merge Web Fax form

Frequently Asked Questions Frequently Asked Questions

  • General Questions
  • Sending Faxes
  • Receiving Faxes
  • Account Management
  • Billing Questions
  • Free Trial FAQs
  • System Limitations
  • Developer API Questions

Documentation Documentation

  • Supported File Types
  • InterFAX Status Codes

How To How To

  • Fax Number Examples and Format - International, Long-Distance and Local
  • How to run a fax broadcast with InterFAX
  • Set Interfax to automatically re-purchase prepaid cards
  • How to add a service to a user in a prepaid account
  • Understanding InterFAX outbound fax transmission confirmation formats
  • Problem: "The Internet Fax Service Requires MS Outlook 2003"
  • How to use InterFAX for time-sensitive applications
  • How to enhance privacy when faxing through InterFAX (for HIPAA and other purposes)
  • Workaround for importing InterFAX security certificate into Microsoft Outlook
  • Receive incoming faxes via callback to a web application
  • Receive outgoing fax confirmations via callback to a web application
  • Enabling Encryption for Fax Confirmations
  • Enabling Encryption for Outbound Faxes
  • Enabling Encryption for Inbound Faxes
  • Fax from SAP R/3 Fax and Paging/SMS Interface

Discussion Forum Discussion Forum

  • Forum

Other Other

  • InterFAX FAXBridge - a fax server replacement
  • Third-Party Products for InterFAX

How to get support

Interfax offers support by email and phone. To contact us with non-urgent issues, you will be best served using the form on the contact page. For more urgent issues, feel free to contact us by phone on the numbers listed on that page.

In the event of an outage

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Quick API Links

  • Java Fax
  • C# Fax
  • Fax ASP
  • VB Fax
  • PHP Fax
  • Python Fax
  • Perl Fax
  • ColdFusion Fax
  • FAXCOMEXLib
  • Encrypted Fax
  • Fax SMTP

Solutions

  • Send Fax via Email
  • Receive Fax Online via Email
  • Web Fax Service (Hosted Fax)
  • Enterprise Fax Server
  • Fax Exchange
  • SAP Fax
  • Email to Fax
  • HIPAA Fax

InterFAX in Your Language

DE: Internet Fax
ES: Fax por Internet
IT: Inviare e Ricevere Fax
HE: שליחת פקס דרך האינטרנט
TR: Internet Fax Hizmeti