Sample Uses

What happens when a leading medical marketing/sales support firm's work gets stifled or bottlenecked by a delay in communications? How can they ensure their most important communications are received in a timely manner, while mindful of associated costs? According to Francie Turgeon of MedLeads, you find a solution, and fast.

Hotelzon services over 70,000 hotels worldwide, which made it essential that they find a faxing partner capable of handling high-volume faxes on an international scale. InterFAX was the perfect match.

InterFAX is part of the rich array of services Tidningsstallet brings to its customers. Two years ago, when one of his customers explained that they were sending large volumes of faxes manually, as many as 3 or 4 times a week, Jonny Andersen thought, "There ought to be a service that will make high-volume faxing cheaper, easier and more convenient."

Before InterFAX, these MediClick customers would have to print out purchase orders, then send them to the vendors with a fax machine. It was a cumbersome, time-consuming process. "When a purchase order was authorized, they wanted the capability of automatically faxing it to the vendor," Verdone says. "We decided we needed to provide that capability."

When Piper bought SpringCM, it was using in-house fax servers. "Frankly," Piper said, "They required a lot more maintenance than we had time to perform. Faxing is important to what we do, but it is not our core service." It was far more economically reasonable to outsource the fax.

"We never talk about InterFAX. When software works great, you don't have to say anything about it."

MPHC ultimately decided Internet faxing was the ideal solution because of its cost-effectiveness. Plus, it allowed them to "test the waters" without having to invest in new equipment or an additional employee.

When Fraser and his team had difficulty integrating Interfax into their program, they found Interfax's tech support services to be both efficient and helpful. "We were satisfied," he said. "They were prompt, and they very obviously knew the subject matter at hand."

Before they found Interfax and get rid of all their fax machines, sending high volumes of confidential faxes was cumbersome and unreliable. For years, the staff at the London office wasted valuable time standing around the fax machines, watching faxes to make sure they went through